PORTEL KOM is Telecommunications Company founded in 2000 comprising 18 years of experience in the field of telecommunications. The head office is in Skopje, Macedonia, and is functioning as a private Company in accordance with Macedonian regulations and laws.
Today it is a company with extensive knowledge and experience related to provision of turn-key solutions covering voice and data telecommunications, messaging, satellite communication services, customized electronic devices, IT networks, installing and testing active network equipment, structured cabling, and other IT/ICT related solutions.
OUR VISION: To become leaders in design and implementation of modern and advanced voice and data telecommunication solutions, through a strong focus on growing our highly talented team and client relationships.
OUR MISSION: To provide high quality voice and data solutions that can improve our client’s communications that enhance their business and lives, while reducing costs.
OUR MOTO: Selling solutions, not only equipment
OUR GOAL: Provide future rich and cost effective solutions with inviolable customer care services.
VALUES: At PORTEL KOM we understand communications! We understand that communication is about people, whether we interface through management, sales, technical services or support. PORTEL’s core values include Passion, Respect, Integrity and Teamwork, dedicated in providing easy and flexible voice, data and mobility solutions with the commitment in delivering the best possible service to our clients.
- Passion: We are passionate about helping our clients communicate and will go beyond expectations in delivering our service.
- Respect: Our relationships are built on mutual respect – respect for our team, clients and partners.
- Integrity: Both commercially and ethically we conduct our business with the highest level of integrity.
- Teamwork: Together as a team we achieve more.
AUTHORISED DISTRIBUTION
In 2003, PORTEL signed Master Distribution Agreement with ZETRON which includes providing of wide range of communication solutions such as integrated communication and control systems, radio dispatch consoles, trunked radio, emergency call-talking systems, Wireless SCADA and remote-monitoring products.
In 2004, PORTEL extended his actives in the field of voice and integrated data solutions and became an authorized distributor of ERICSSON enterprise products and services for the territory of Macedonia, by which we have increased our presence in the small to mid business and large enterprise market. Since then PORTEL is dedicated and focused on the Ericsson's portfolio of products and services.
In 2007, PORTEL extended his actives in the field of satellite communications and became an exclusive distributor of GLOBALSTAR's satellite telecommunication equipment.
In 2014, Aastra Ericsson is re-branded in Mitel communication platform, so PORTEL became an authorized distributor of Mitel business communication products and services.
Today, PORTEL is one of leaders for telecommunication systems and solutions in Macedonia with rich experience in the marketplace, competent to deal with the constant changes in telecommunication business and fully meet the needs of our existing and potential clients.
DOING BUSINESS WITH US
Our commitment to our customers is a two-way street. We want to provide them the best possible products and services, and we eagerly seek out their thoughts and reactions so we can keep on improving and innovating to meet their needs.
CUSTOMERS
Our extensive experience and success in the market proves that we are the right partner. Our range of clients is quite wide and includes governmental and non-governmental institutions, ministries and the smallest to the largest private and public companies in Macedonia. We always try to establish firm and long-term cooperation which serves the interests of all parties concerned. We offer our customers complete pre- and post-sales support, monitoring and remote diagnostics, system testing, expansions and upgrades, on-site maintenance and repairs, constantly trying to bring additional value to our customers.